FAQs
What is your turnaround time?
I can work to your specified deadline, but my fastest turnaround is 24 hours* from the time I receive your confirmation and final script.
*Turnaround time is subject to change depending on availability and the length of the final script.
What audio file formats do you provide?
I can provide most standardised audio formats by request (MP3, WAV, AIFF, OGG, etc). If left unspecified; I will provide a mono 32bit 44.1 WAV file by default.
Can I listen in to the recording and provide real-time feedback?
Of course! You can listen in using Skype, Zoom, or by phone, and provide feedback as you would like.
What if I'm unhappy with the delivered audio?
I will endeavour to provide several additional reads until you are happy with the final product. If however, for any reason I am unable to deliver a recording that matches your vision, I will cancel the invoice. You will only pay once you're satisfied with the recording.*
*In the case of an invoice cancellation, you are not permitted a usage license for any audio delivered up to this point.
What are your payment terms?
My standard payment terms are 30 days from supplying the final audio files and invoice.